Managed Services

Managed IT Services & Solutions

Protect Your Critical Data and Applications

Naturally, you have insurance for your business in case disaster strikes. But what about your business data and applications? Would they be safe if a disaster occurred?

ABM provides Disaster Recovery protection for critical business data and applications hosted in our secure data centre in Dartmouth, Nova Scotia. Data recovery is reliable, non-disruptive, and cost-effective. Our server data and off-site backup consists of a three tier solution - primary image backup, secondary disk backup and offsite backup, to ensure your business can survive any unforeseen circumstance.

A few considerations while choosing a data storage and recovery solution are:

  • What are your recovery times and recovery point objectives?
  • Is your data located and stored within Canada?
  • Are you compliant with privacy laws for personally identifiable information?
  • Do you have business continuity alternatives for downtime?

ABM can help you answer these questions and build a plan to address any unmitigated risk to your business.

Backup and Recovery

The ABM-hosted backup solution is exceptionally flexible and scalable. With our multi-tier solution, access to data after a disaster is fast and easy, and covers both physical and virtual server environments seamlessly. Configuration is based on your need to restore required data and applications ranging from a full system restore to single file retrieval.

With ABM, storage costs and capacities are reduced by up to 70% using embedded de-duplication and compression functions. All functions of the backup solution are fully automated and monitored 24x7 alerting us when something is not right.

Security

Information and systems security is at the forefront of today’s risk to businesses worldwide. Threats are ever present. To address these risks ABM provides a wide range of security assessment services employing the latest tools and methodologies to protect your business data and applications. By using a proactive approach to review and refine security policies and system configurations, ABM will help ensure your business is protected from unauthorized access to sensitive data from both external and internal sources. We address end user protection, systems protection and access controls with the safety and security of your information system in mind.

Data Centre & Infrastructure as Service (IaaS)

IT infrastructure management does not have to be a headache for your business. Managing the underlying technologies that enable your business can be time consuming, capital intensive and expensive. ABM’s Infrastructure as a Service (IaaS) offering is a private cloud hosting service where you can leverage our SOC II compliant data center and technical knowledge to configure, operate, and maintain mission-critical computing environments for you.

Key Features:

  • SOC II compliant;
  • Fully redundant systems including bandwidth, power, HVAC, and infrastructure;
  • Fire suppression and detection;
  • 24x7 monitoring via ABM Network Operations Centre (NOC);
  • Multi-platform (Microsoft & Open Standards)

VoIP

ABM provides intelligent VoIP services using either an on premises installation at your business or via the ABM hosted VoIP solution in our data center. Our solution is based on the 3CX platform, which is an open standard IP PBX that offers complete Unified Communications features out of the box. By using a software-based solution, ABM makes installation, management and maintenance simple and easy without sacrificing any of the functionality of hardware based systems.

Key Benefits:

  • Easy to install & manage;
  • Reduced communications costs;
  • Increased productivity using presence and chat services;
  • Compatible with Android and iOS clients;
  • Integrated Video Conferencing using WebRTC

Network Monitoring

ABM provides a fully automated and customizable IT infrastructure monitoring solution providing a proactive view to potential issues before they occur. We know when something is not right. The solution is flexible and integrates with the ABM Service Desk and Network Operations Centre providing real time notifications 24x7 for system outages, capacity thresholds, service interruptions, or performance.

With ABM monitoring your environment, you can be confident that your systems and equipment will be available to keep your business operating.